Shipping policy

108 PEAKS PTY LTD – SHIPPING POLICY

PRODUCT DELIVERY THROUGH BOB GO

108 Peaks Pty Ltd uses Bob Go as the service aggregator across multiple courier services through a single interface to fulfil deliveries. The couriers themselves perform the deliveries — Bob Go is only the aggregator.

In this regard, you acknowledge that the performance of the Courier Services is subject to the terms and conditions of the Courier providing these services, a link to which can be found on the Website. You hereby undertake to familiarise yourself with the terms and conditions of the Courier chosen to perform the Courier Services and undertake to comply with the terms thereof. It may so happen that there is a delay in the order information being imported into Bob Go, the order information not being imported into Bob Go at all or the information being incorrectly uploaded to Bob Go, resulting in delayed and/or missed orders. Whilst this does not occur often and we endeavour to ensure that it does not, you agree that 108 Peaks Pty Ltd or Bob Go shall not be liable for any Losses incurred as a result of there being a delay in order information being imported into Bob Go, order information not being imported into Bob Go at all or information being incorrectly uploaded to Bob Go.

SHIPPING

Standard delivery fees, as defined by our courier, apply to all orders under R1000.  Shipping is free on any order over R1000 after all vouchers and discounts are fully deducted. Priority shipping can be requested and, if accepted, will be charged at additional fees charged by the courier.  Deliveries are expected to take approximately 7-10 working days. Deliveries are not booked on weekends.

SHIPPING ZONES

It is important to ensure that the correct shipping options are selected based on your delivery address:

  • Johannesburg and Surrounds: This shipping option includes any address in and around Johannesburg, including Midrand, Pretoria, Edenvale, Sandton, Braamfontein etc. 
  • Main Cities in South Africa (CT, PE, DBN): This shipping option includes any address in Cape Town, Port Elizabeth and Durban. 
  • Regional Shipping (All Areas OUTSIDE of Main Cities): Please select this option if your address is not within any of the areas listed above.

The purchaser is solely liable and bears full responsibility for inserting an incorrect shipping zone or delivery address.

DELIVERY EXCLUSIONS & EXCURSIONS

Next-day delivery does not apply on weekends and public holidays. It should be noted that any orders placed on these days will be processed on the next business day. Delivery timelines may be impacted by circumstances beyond our control, including but not limited to the following: courier delays, unforeseen events, stock shortages, or force majeure.

Please see the link and read more on Bob Go's Terms and Conditions, as well as the Company Logos with links to the Terms and Conditions of the multiple courier companies used by Bob Go. https://www.bobgo.co.za/terms?